Verbal De-Escalation for Quad-County Healthcare Coalition (QCHCC) Members, April 2025: IN-PERSON

De-escalation 101: Behavioral health, mental health, medical and allied health care professionals are likely to encounter situations in their careers in which a de-escalation intervention is the most appropriate, ethical, and therapeutic response to provide a client who is in an agitated state. This course is an introductory course on what de-escalation is, how to identify situations where de-escalation interventions are appropriate, and the de-escalation steps and techniques that one can apply in general behavioral and mental health settings. This course is not for those professionals working in population specific settings where de-escalation is required on a regular basis to maintain milieu harmony (e.g., residential setting for severe behavioral and/or mental health disorders), where more advanced trainings specialized for the specific population is appropriate.

Presenter: Crystal Jaquette, MA, LMFT

Continuing Education Units: 2 CEUs

Location: 911 E. Musser St., Carson City, NV, 89701

This training is approved for continuing education units by the boards listed here. as well as the Nevada Certification Board for CHW, Doula, PRSS(-S), and Prevention.

*CASAT has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6492. Programs that do not qualify for NBCC credit are clearly identified. CASAT is solely responsible for all aspects of the programs.

*This course has been approved by CASAT, School of Public Health, University of Nevada, Reno, as a NAADAC Approved Education Provider, for 2 CEUs. NAADAC Provider #98165. CASAT is responsible for all aspects of its programming.

*This course applies to the following Counselor Skill Groups as defined by NAADAC: Counseling Services, Case Management, Ethical and Professional Development

*Presentation materials are not for reproduction or distribution without specific written authorization. The opinions, findings, conclusions, and recommendations expressed in our courses are those of the author(s) and do not necessarily represent the official views of CASAT.

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