Effective Techniques for Handling Conflict IN-PERSON CLASS (Reno) Registration Closed

This training will offer the attendee techniques for handling conflict effectively and creatively by incorporating heightened self-awareness of one’s own conflict style and the styles of others with specific communication skills. These skills are designed to manage or resolve disputes between co-workers, clients and others that may or may not include highly emotive, escalated individuals. This is an interactive workshop that will include lecture, individual and group exercises with group participation highly encouraged by the instructors.

Presented by: Monica Kales & Dawn Rafferty, Neighborhood Mediation Center

Location: University of Nevada, Reno: Redfield Campus, 18600 Wedge Pkwy, Reno, NV 89511

Continuing Education Units (CEUs): 6
This training is approved for CEUs by the following professional organizations:

Nevada

• Nevada Board of Examiners for Alcohol, Drug, & Gambling Counselors
• Nevada State Board of Nursing
• Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors
• State of Nevada Board of Examiners for Social Workers

National

• National Association of Alcohol & Drug Abuse Counselors (NAADAC)
• National Board for Certified Counselors (NBCC)*
• International Certification & Reciprocity Consortium (IC&RC)

*CASAT has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6492. Programs that do not qualify for NBCC credit are clearly identified. CASAT is solely responsible for all aspects of the programs.

Presentation materials are not for reproduction or distribution without specific written authorization.The opinions, findings, conclusions, and recommendations expressed in our courses are those of the author(s) and do not necessarily represent the official views of CASAT.

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COVID-19 Policy
Please do not attend if you or anyone in your immediate household are experiencing any COVID-19 symptoms or if you or anyone in your immediate household are currently awaiting a COVID-19 test result. Effective Friday, July 30, 2021, the University will follow the State of Nevada's mask mandate, requiring all students, employees and members of the public to wear masks indoors, regardless of vaccination status. Please visit the University of Nevada, Reno's Coronavirus Dashboard for the latest information. 

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