Verbal De-Escalation 101: SELF-PACED ONLINE

Behavioral health, mental health, medical and allied health care professionals are likely to encounter situations in their careers in which a de-escalation intervention is the most appropriate, ethical, and therapeutic response to provide a client who is in an agitated state. This course is an introductory course on what de-escalation is, how to identify situations where de-escalation interventions are appropriate, and the de-escalation steps and techniques that one can apply in general behavioral and mental health settings. This course is not for those professionals working in population specific settings where de-escalation is required on a regular basis to maintain milieu harmony (e.g., residential setting for severe behavioral and/or mental health disorders),where more advanced trainings specialized for the specific population is appropriate. 

Presented by: Crystal Jaquette, MA, MFT

Continuing Education Units: 2 CEUs

This training is approved for continuing education by the following professional organizations:

National

• National Association of Alcohol & Drug Abuse Counselors (NAADAC)

• International Certification & Reciprocity Consortium (IC&RC)

Nevada

• Nevada Board of Examiners for Alcohol, Drug, & Gambling Counselors

• Nevada State Board of Nursing

• Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors

• State of Nevada Board of Examiners for Social Workers

The opinions, findings, conclusions, and recommendations expressed in our courses are those of the author(s) and do not necessarily represent the official views of CASAT. Presentation materials are not for reproduction or distribution without specific written authorization.

About the Pathways in Crisis Services (PICS) Project:

The Pathways in Crisis Services Project provides academic course curriculum infusion and professional learning events focused on evidence-based crisis programs that include: crisis intervention, de-escalation services, mobile crisis and crisis stabilization for both target populations (Pre-service (students) and Practicing Behavioral Health Professionals) with the goal of increasing knowledge and skills leading to use in practice.

This program was supported in whole or in part by the Nevada Division of Public and Behavioral Health Bureau of Behavioral Health, Prevention, and Wellness through grant funding. 

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